Our Commitment to Lasting Quality
Warranty Policy
At Mercury and Sol, we stand behind the quality and craftsmanship of every piece we create.
Three-Year Jewelry Warranty
Our jewelry is covered by a three-year warranty against defects in materials, gemstones, and workmanship, subject to our warranty terms.
Lifetime Jewelry Care
Our commitment to your jewelry extends beyond the warranty period.
We offer lifetime jewelry care support to help you maintain the beauty of your piece over time. Everyday care that keeps a piece at its best is described in our Care Guide.
Warranty Assistance
For warranty assistance or jewelry care inquiries, please contact our customer support team.
How to Reach Us
Email office@mercuryandsol.com or send a message through our Contact page, with your order number and a short description of the issue (photographs help). We respond within 24 hours.
Returns and Resizing Are Separate
The warranty covers defects. Changing your mind, or needing a different size, is handled by our other promises: free returns within 30 days of delivery with a full refund, and a complimentary first ring resizing within 90 days of delivery.